APP was approached by Trianik Cleaners to help revamp their cleaning business, especially in the area of staff organisation.
First, we installed a Weekly planning dashboard showing all staff/client allocations, with a coloured key dialogue to show status differences. This feature allowed recurrent planning of staff to clients, e.g. Weekly on a Monday at 10:00am until 13:00pm. As often happens, allocations have to be shifted and the app allows for this.
A holiday planner is included, with all relevant data, as well as an absence module, which shows on the planner. Documents can be stored against clients and there’s also a client database that has contact details, preferred cleaning frequency times and payment methods, etc. To make sure that client is satisfied with the cleaner, the app issues a new customer start report, which is a PDF given to the cleaner that details all the client’s requirements.
The app also has a mobile clock in/clock out facility; it is possible to log in and see all appointments that week. Therefore, the cleaner can clock in and out of individual jobs. Monthly reports can be run that display holidays/absences and hours worked, as well as reports giving an accurate record of work for individual clients.
Consequently, this app has transformed what used to be an admin-intensive business that suffered from inaccurate reporting (from both customer and employee) to one where all parties can see exactly what has been done, where and for how long. It has removed the haphazard elements and made it easier to concentrate on client satisfaction.
Dont just take our word for it:
“A Perfect Pocket has designed software for a complicated online diary for my company, the software has been made exactly how I wanted it, this has increased the efficiency of my business and made life easier for everyone working in the company as it is compatible for mobiles too, not only is the programme working brilliantly but A Perfect Pocket has always been very prompt to make alterations and amendments when necessary through the early stages where it’s not until the software is in use do you realise what other things are required. During the entire process A Perfect Pocket has been prompt and has always delivered the results. All this at a competitive price too. I would not hesitate to use his services again.”
TCL Cleaning Services Ltd.